Customer service
Shipping
In-stock orders ship within 1–2 business days to addresses in the United States.
At a glance
The short version
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1–2 days
Processing
In-stock orders ship within 1–2 business days, Monday to Friday.
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1–5 days
Ground delivery
Typical transit in business days within the contiguous United States.
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FedEx & USPS
Carriers
FedEx Ground, FedEx Home Delivery or USPS Ground Advantage, with tracking by email.
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U.S. only
Where we ship
Addresses within the United States. Cost is calculated at checkout.
The details
Full shipping policy
Processing time
In-stock orders ship within 1–2 business days (Monday–Friday, excluding holidays).
Backorder and special-order items
Lead times for backorder, Available to Order and Made to Order items vary by product. The expected lead time is usually shown on the product page. If it isn't listed, contact us and we'll confirm it before you order.
Where we ship
We currently ship to addresses within the United States only. We do not ship to Canada or internationally at this time.
California (CARB): certain emissions-related parts are not legal for sale in California and cannot be shipped to California addresses.
Shipping methods and cost
Orders ship by FedEx Ground, FedEx Home Delivery or USPS Ground Advantage. Shipping cost is calculated at checkout based on weight and destination. We do not currently offer free shipping.
Express shipping (2-day or overnight) is available on request. Contact us with your order number or the parts you need, and we'll quote the express rate.
P.O. Boxes and APO/FPO addresses can receive USPS Ground Advantage shipments only.
All prices and shipping charges are in U.S. dollars (USD).
Delivery time
Once shipped, ground delivery typically takes 1–5 business days within the contiguous United States. Alaska, Hawaii and U.S. territories may take longer. A tracking number is emailed to you when your order ships.
Damaged, missing or incorrect items
Please inspect your package on arrival. Damaged, missing or incorrect items must be reported to us within 24 hours of delivery. Keep all cartons and packing material, as the carrier may need to inspect them.
If you receive an incorrect item because of our error, we will arrange pickup of the incorrect item and ship the correct item at no additional charge.
Refused shipments
Refused shipments returned to us are not automatically eligible for a refund or credit. Please contact us to arrange a return instead. Refused shipments are charged the return freight cost plus a 20% restocking fee.
Questions
Contact us or call 818-839-0141. Hours: Monday–Friday 8:00am–5:00pm (Pacific).
Question about an order?
Ask about lead times, express shipping or a delivery.